What is infrared thermography?

Infrared thermography is a non-contact diagnostic technique that measures and visualises temperature differences across the surface of an object. A thermal imaging camera captures infrared radiation and converts it into a thermogram used to identify hidden faults such as loose electrical terminations, phase imbalance, failing mechanical components, moisture ingress, and insulation breakdown.

Can the inspection be performed without any service interruptions?

Yes. Infrared thermographic inspections are carried out without service interruptions. Systems remain fully energised and operating under normal load during the survey, ensuring thermal signatures reflect true operating conditions.

What kind of report can I expect after the inspection?

You receive a professionally structured, insurance-compliant report including an executive summary, annotated thermal and visual image pairs, delta-T values, P1-P4 severity classification for each finding, and prioritised corrective actions. Reports are issued within 24 hours of survey.

Why do insurance companies ask for an infrared inspection?

Insurers require thermographic inspections because electrical faults are a leading cause of industrial fires. Thermal imaging detects overheating breakers, loose terminations, and deteriorated switchgear before they cause fires. Reports provide documented, timestamped evidence of system condition for underwriting and renewals.

Why does a new building still need an infrared survey?

Even in a new facility, thermography verifies installation quality, detects under-torqued lugs, incorrect crimping, and manufacturing variances that pass commissioning but fail under load. It also establishes a baseline thermal signature for future trend analysis.

Privacy Policy & Terms of Use | Enisave Solutions

Last updated: April 2026

Privacy Policy

Enisave Solutions (Pty) Ltd ("Enisave", "we", "us", or "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and all applicable South African data protection legislation.

This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and your rights in relation to it.

1. Who We Are

Enisave Solutions (Pty) Ltd is a registered South African company providing thermographic infrared surveys, energy balance audits, and industrial risk assessments. Our registered address is Amanzimtoti, Durban, 4126, South Africa.

For privacy-related enquiries, contact us at admin@enisave.co.za or +27 (0) 31 903 1818.

2. Information We Collect

We collect personal information in the following ways:

Contact form: Name, email address, phone number, and message content when you submit an enquiry.
Chat widget: Name, email address, and the content of your chat conversation.
Newsletter subscription: Email address when you subscribe to our newsletter.
Review submission: Name, company, and review content when you submit a testimonial.
Client portal: Login credentials and survey-related data when you access the client portal.
Website usage: IP address, browser type, pages visited, and time on site via server logs and analytics tools.

3. How We Use Your Information

We use your personal information to:

Respond to enquiries and provide quotations for our services.
Deliver thermographic survey reports and related documentation.
Send newsletters and industry updates where you have subscribed.
Maintain and improve the performance and security of this website.
Comply with legal, regulatory, and insurance compliance obligations.
Prevent fraud and abuse of our services.

We do not sell, rent, or trade your personal information to any third party.

4. Legal Basis for Processing

We process your personal information on the following grounds:

Contract: Processing necessary to provide services you have requested or to take pre-contractual steps.
Legitimate interest: To maintain and improve our website, communicate service updates, and prevent fraud.
Consent: Where you have actively subscribed to our newsletter or submitted a review.
Legal obligation: Where required by South African law or regulatory authority.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry and chat data is retained for a maximum of 24 months. Newsletter subscriber data is retained until you unsubscribe. Survey reports and client records are retained for a minimum of 5 years for insurance and compliance purposes.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Our website is served over HTTPS. Contact form and chat data is transmitted and stored securely. Access to personal data is restricted to authorised personnel only.

7. Cookies

This website uses essential cookies required for site functionality (such as session management and service worker caching for offline access). We do not use advertising or tracking cookies. No third-party analytics platforms (such as Google Analytics) are currently active on this site.

8. Third-Party Services

This website uses the following third-party services that may process data on our behalf:

Google reCAPTCHA — used on our contact form to prevent spam. Subject to Google's Privacy Policy.
WhatsApp — clicking the WhatsApp button will open WhatsApp and may share your phone number with Meta Platforms. Subject to Meta's Privacy Policy.

9. Your Rights Under POPIA

You have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your information, subject to legal retention requirements.
Object to the processing of your information for direct marketing.
Lodge a complaint with the Information Regulator of South Africa at www.justice.gov.za/inforeg.

To exercise any of these rights, contact us at admin@enisave.co.za.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of this website after any update constitutes acceptance of the revised policy.

Terms of Use

By accessing and using the Enisave Solutions website at www.enisave.co.za, you agree to the following terms. If you do not agree, please do not use this website.

1. Intellectual Property

All content on this website — including text, images, thermographic photographs, logos, and reports — is the property of Enisave Solutions (Pty) Ltd and is protected by South African copyright law. No content may be reproduced, distributed, or used commercially without prior written consent.

2. Accuracy of Information

We make every effort to ensure the information on this website is accurate and current. However, thermographic survey findings, recommendations, and educational content on this site are general in nature and do not constitute professional engineering advice for any specific installation. Formal advice is provided only through our official survey reports issued to contracted clients.

3. Limitation of Liability

Enisave Solutions (Pty) Ltd shall not be liable for any loss or damage arising from your use of, or reliance on, information published on this website. We do not guarantee uninterrupted access to the site and accept no liability for downtime, errors, or omissions.

4. External Links

This website may contain links to third-party websites. These links are provided for convenience only. Enisave Solutions does not endorse or accept responsibility for the content or privacy practices of any external site.

5. Governing Law

These terms are governed by the laws of the Republic of South Africa. Any disputes arising from use of this website shall be subject to the jurisdiction of the South African courts.

6. Contact

For any questions regarding these terms, contact us at admin@enisave.co.za or +27 (0) 31 903 1818.