Insurance-Approved Thermographic Surveys

Helping insurers and clients reduce electrical fire risk through early fault detection and evidence-based reporting.

Insurance Thermographic Survey

Why Insurers Require Thermographic Surveys

Insurance providers increasingly require electrical thermographic surveys as part of their risk-management protocols. Electrical faults remain one of the leading causes of industrial and commercial fires in South Africa. A thermal inspection identifies hidden defects before they escalate into failures, losses, or claims.

Our Role in Insurance Risk Reduction

Enisave Solutions performs Santam-approved and insurer-compliant thermographic surveys across commercial, industrial, and retail sites. Every inspection is conducted live, under load, following recognised diagnostic principles aligned with ISO 18434-1 (Condition Monitoring – Thermography).

Our reports provide evidence-based findings that insurers use for underwriting, renewals, and risk scoring.

What is a Thermographic Survey?

Thermography uses infrared imaging to detect abnormal heating patterns in distribution boards, MCCs, switchgear, cables, breakers, and terminations. High resistance, phase imbalance, overloading, loose terminations, and deteriorating components all produce heat signatures long before failure occurs.

Why Insurance Companies Are Requesting These Surveys

  • Reduce probability of electrical fires and catastrophic losses
  • Verify electrical maintenance practices on insured premises
  • Support underwriting and renewal cycles
  • Ensure compliance with insurer risk requirements
  • Identify faults early to prevent claims

Key Benefits to Insurers & Clients

  • Reduces fire risk and equipment failure
  • Minimises unplanned downtime and production loss
  • Supports proactive maintenance planning
  • Provides photographic evidence for risk audit trails
  • Improves safety for staff and contractors

Our Inspection Methodology

All surveys are performed by certified thermographers using calibrated FLIR equipment. We evaluate:

  • Electrical distribution boards
  • Motor control centres (MCCs)
  • Cable terminations & busbars
  • Main incoming panels
  • Transformers & LV feeders
  • Mechanical equipment (where required)

Each report includes:

  • Thermal & visual images
  • Measured temperatures (°C)
  • Delta-T values & load references
  • Fault severity classification
  • Recommendations for corrective actions
  • SANS-referenced compliance notes for insurers

Who Uses Our Insurance Reports?

  • Santam Insurance (preferred supplier)
  • Commercial property portfolios
  • Manufacturing facilities
  • Retail centres & malls
  • Facilities & engineering managers

Our focus is simple: prevent electrical fires, protect people, and reduce insurance risk.